Privacy Policy

Data Controller

Responsible Party: André Fritzsche (EdgeTools)
Legal Form: Sole Proprietorship (Einzelfirma)
Address: Schützenstrasse 40, CH-8953 Dietikon, Switzerland
Contact: Contact Form

This privacy policy complies with the Swiss Federal Act on Data Protection (DSG) and applies to all personal data processed through EdgeTools services.

Information We Collect

1. Personal Information

When you contact us or use our services, we may collect:

• • Email address
• • Name (if provided voluntarily)
• • Communication content and correspondence
• • Technical support information and inquiries

2. Payment Information

Payment processing is handled by third-party providers:

• • LemonSqueezy: Payment processor (name, email, billing address, payment method)
• • Stripe: Backend payment infrastructure (transaction data)
• • EdgeTools does not directly store credit card information
• • Payment data is retained for 7 years in compliance with Swiss tax law

3. Technical and Usage Information

We automatically collect certain information when you visit our website:

• • IP address (anonymized where possible)
• • Browser type and version
• • Operating system
• • Pages visited and time spent
• • Referring website and navigation path
• • Device information and screen resolution

4. Cookies and Tracking Technologies

We use the following types of cookies:

• • Essential Cookies: Required for website functionality
• • Analytics Cookies: Website usage statistics (if implemented)
• • Performance Cookies: Monitoring website performance

Third-Party Service Providers

EdgeTools uses the following third-party service providers who may process your personal data:

• • LemonSqueezy: Payment processing and e-commerce platform (may transfer data to USA and other countries)
• • Stripe: Backend payment infrastructure (may transfer data to USA)
• • Cloudflare: Hosting, CDN, and website infrastructure (global network)
• • TradingView: Third-party platform for indicator usage (independent data processing by TradingView)

All third-party providers are selected based on their data protection standards and are contractually obligated to protect your data in accordance with applicable laws.

How We Use Your Information

Legal Basis and Purposes: We process personal data for the following purposes:

• • Contract Performance: Provide and deliver services you purchase
• • Customer Support: Respond to inquiries and technical support requests
• • Service Communication: Send important updates about services and terms
• • Service Improvement: Analyze website usage and performance
• • Security: Prevent fraud, abuse, and ensure platform security
• • Legal Compliance: Comply with legal obligations (tax law, accounting, etc.)

We do not use your personal data for automated decision-making or profiling.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• • With your explicit consent
• • To comply with legal requirements
• • To protect our rights and safety
• • In connection with a business transfer
• • With trusted service providers (under strict confidentiality agreements)

Cookies and Tracking

Our website uses cookies and similar technologies to:

• • Remember your preferences
• • Analyze website traffic
• • Improve user experience
• • Ensure website security

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Data Security

We implement appropriate security measures to protect your personal information:

• • SSL encryption for data transmission
• • Secure servers and databases
• • Regular security updates and monitoring
• • Limited access to personal information
• • Employee confidentiality agreements

Data Retention

We retain your personal information only as long as necessary for specified purposes:

• • Customer Data: Duration of business relationship plus 2 years
• • Payment Records: 7 years (Swiss tax law requirement)
• • Support Inquiries: 3 years or until resolution
• • Technical Logs: Up to 12 months
• • Analytics Data: Anonymized and retained for statistical purposes

After retention periods expire, personal data is securely deleted or anonymized, except where longer retention is required by law or necessary for legal claims.

Your Rights under Swiss Data Protection Law

Under the Swiss Federal Act on Data Protection (DSG), you have the following rights:

• • Right to Information: Request confirmation of whether we process your personal data and obtain a copy of your data
• • Right to Correction: Request correction of inaccurate or incomplete personal data
• • Right to Deletion: Request deletion of your personal data (subject to legal retention requirements)
• • Right to Restriction: Request restriction of processing in certain circumstances
• • Right to Data Portability: Receive your data in a structured, machine-readable format
• • Right to Object: Object to processing based on legitimate interests
• • Right to Withdraw Consent: Withdraw consent for data processing (where applicable)

How to Exercise Your Rights: To exercise any of these rights, please contact us via our contact form with the subject "Data Protection Request". We will respond to your request within 30 days.

Right to Lodge a Complaint: If you believe we have not handled your personal data in accordance with Swiss law, you have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).

Limitations: Some rights may be limited by legal obligations (e.g., tax law requires 7-year retention of financial records) or other legitimate interests.

Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Our trading models are designed for use with TradingView and other third-party platforms. Please review their privacy policies for information about how they handle your data.

International Data Transfers

Your personal data may be transferred to and processed in countries outside of Switzerland, particularly:

• • United States: Via LemonSqueezy and Stripe payment processing
• • European Union: Via Cloudflare's global CDN network
• • Global: Via Cloudflare edge servers distributed worldwide

Data Protection Safeguards: We ensure appropriate safeguards are in place for international transfers:

• • Standard contractual clauses (SCCs) with service providers
• • Service providers certified under recognized data protection frameworks
• • Technical and organizational security measures
• • Selection of providers with strong data protection policies

By using our services, you acknowledge and consent to the transfer of your personal data to these countries, which may have different data protection laws than Switzerland.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website. Your continued use of our services after the effective date constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or want to exercise your rights, please contact us through our contact form.

EdgeTools
André Fritzsche
Schützenstrasse 40
CH-8953 Dietikon
Switzerland